Internet and social media use among newcomers to Canada – are you ready?

In a previous post, I suggested that immigrant settlement organizations should be using technology to serve clients. Because your clients are ready. There is a lot below to reflect on. Of course, you should confirm any trends with your clients directly. Are you asking them how they’re using technology? What technology expectations they have of you? What channels,…Continue Reading…

A vision for online settlement services. Let’s crowdsource a proposal!

OK, folks. Let’s do this. A three year project to get the settlement sector trained, oriented, evaluating feasibility and implementing online service delivery.

Can you serve newcomers using technology? You should be already.

Our immigrant/refugee settlement sector is awash in technology. Unfortunately, in many cases the most powerful and actively used technologies are sitting in many workers’ pockets, not on their desktops. Our clients are well ahead of us in technology use. And they want to see our organizations using technology more effectively to serve them. Workers want…Continue Reading…

It’s kind of about race

Conservative MP and former PMO director of communications John Williamson, M.P. New Brunswick Southwest, said something at the recent Manning Networking Conference (a gathering of conservative political types): Conservative MP and former PMO director of communications @JohnW_MP, folks http://t.co/m3TPezult2 #cdnpoli pic.twitter.com/K2ayeiD7v0 — Alheli Picazo (@a_picazo) March 7, 2015 Of course, a firestorm erupted (still going),…Continue Reading…

NGOs continue to be the most trusted institution in the world. And, yet…

The 2015 Edelman Trust Barometer came out a couple of days ago. In a global environment of declining trust of the key institutions they focus on (government, business, media and NGOs), NGOs continue to shine. In fact, NGOs have been the most trusted global institution in the Edelman study every year since at least 2008….Continue Reading…

Difficult conversations about policing need to actually start

(source) The police don’t want to hear that they’re doing anything wrong. They don’t want any “anti-police rhetoric” ((Cool the anti-police rhetoric: McCormack). They want us to obey (Police Officer: ‘if you don’t want to get shot…just do what I tell you.’). We’re supposed to trust that their interests are our interests. But, trust. They…Continue Reading…

My 3 words for 2015

Inspired by Chris Brogan, I’ve decided to commit to 3 words this year. Not so much a new year’s resolution, but, as Chris puts it, “something better, something more useful, something that would work within our thought process daily and not just for the first seven or eight days of the new year.” Here are…Continue Reading…

Daily Reads/Micro Thoughts Summary

Shared 6 links. Canada’s ‘Auditgate’: How Canada Revenue is attacking Harper’s enemies and coddling his friends | rabble.ca Canadian culture vs tradition, disapproval over sexual orientation, top reasons #cdnimm #youth become homeless http://t.co/rnyE4g7EUb RT @jessehirsh: The writer who foresaw the rise of the totalitarian state http://t.co/zy7dIwMghJ Former spokesman of B.C. anti-immigration group wants UBC history…Continue Reading…

Daily Reads/Micro Thoughts Summary

Shared MT @sam_plett: Should Mexico still be considered a ‘safe country’? http://t.co/ewcBlKA2BB #cdnimm #cdnrfg #refugees #cdnpoli. Shared 5 links. Canada’s ‘Auditgate’: How Canada Revenue is attacking Harper’s enemies and coddling his friends | rabble.ca Canadian culture vs tradition, disapproval over sexual orientation, top reasons #cdnimm #youth become homeless http://t.co/rnyE4g7EUb RT @jessehirsh: The writer who foresaw…Continue Reading…

Daily Reads/Micro Thoughts Summary

Shared 19 links. Why haven’t I heard about Google Moderator before? Looks like a great tool. http://t.co/qh48vDeZZS #nptech A cup of sugar – Social Innovation Generation Knight Community Information Toolkit A new face for Peel Region — except in municipal politics? http://t.co/r0xie6ZPXm #cdnimm #cdndiversity Summary of Learning: Evaluating Community Impact (Winnipeg) | Communities Collaborating Institute…Continue Reading…